Med Center Therapy Aquatic and Physical Therapy - Houston, Texas

Tithi Ghosh

Very biased, rude, vindictive, and discriminatory behavior from the staff and Eric, the owner. They had no empathy for a patient who is suffering from severe pain. They have huge issues with communication amongst themselves and the patient is the one paying for their mistakes and lack of communications. The front desk staff is unapologetic most of the times (except Rebecca) and do not have a minimum courtesy. They charged me for every little extra thing they did without informing me that there is an extra cost to that before providing the service. When I questioned about their bills, they became very defensive. Upon bringing up all the concerns with Eric, he asked me to stop going there without listening or understanding the issues. Being a brown person, I felt being treated very differently from other white patients and without any respect.
PS: the physiotherapists working there are good people and especially, Judy. The management sucks and especially Eric.

Elva Bryant

My second time here and just as rewarding as the first time. Staff is great and water therapy wonderful.

Nancy Crawford

I just completed 3 months of therapy at Med Center. I have never finished therapy and felt as good as I do. From the minute you walk in the door, you feel comfortable. John and Bella at the front, Kaeala, and Callie, I love. Each therapist I had was outstanding and knowledgeable about my problems. They listened to all I had to say and I always left feeling good. I could go on and on, they are wonderful.

Hoda Abouheif

My doctor sent them a referral more than 3 weeks ago , and no one called. When I called they pretended not to receive the referral although I had proof that it was sent !!! Every time I call they put me on hold for more than 15 min then they say someone will call you but they never do…. I’m not begging them for anything, I’m a patient.. if they don’t have time for new patients they shouldn’t accept referrals… very unprofessional!!!

ana guillory

Eric is the most disrespectful and inappropriate boss there is. He acts as if he's a Physical Therapist when he talks to patients (when he most definitely is not) and doesn't pay his employees if he's mad at them that week. He makes very disgusting and inappropriate comments towards his employees and is definitely doing illegal stuff in his clinic. He will have people white out dates and forge doctors signatures. Surprised he's not in jail and this place is still running.

Megan Bolton

I LOVE THIS PLACE! I have had four knee surgeries so I have had my fair share of doctors and physical therapists over the years. Within literally one week I am already walking better!!! I even got fit for custom orthotics and I will NEVER go back to a basic mass made shoe. The pool is very warm and large and best of all I don't have to share my therapist during my session! It is always 1 on 1. I HATED that at my past clinics, felt like I never had their full attention. Come here, you wont regret it!

...& I don't know why the other reviews complain about insurance, they were very thorough and clear with me...some ppl just don't fully understand their own coverage I guess....

Chameleon Dude

I have to say that Med Center Therapy has done wonders for me! The staff has always been extremely friendly professional and welcoming. I have a very unique physical situation as I was the first case in history to be born with polio in the womb. Most doctors and physical therapist look at me like a horse looking at a new gate! They just don’t know what to think or do! I have suffered from excruciating pain in my back for many years. Honestly, I thought I would probably die with this pain. Something very unique about med center therapy is it they actually “listen“ to you. You know what it’s like when you go somewhere and after going over everything they go ahead and do whatever they want to do completely disregarding everything you said?Not at Medcenter therapy! I had a wonderful therapist who actually listened to me and responded to what I said. Today, after many years of living with this excruciating pain in my back I am pain-free! I’ve had the pleasure of meeting the owner and I can personally attest to the fact that he is in the business because he truly cares for people. I’ve read some negative reviews regarding problems with insurance. I personally have had no problems with insurance. It has always been exactly as I was told it would be when it comes to my insurance. The physical well-being of others is the Top Priority at Med Therapy. I strongly encourage you to give them a chance to help you with your physical therapy needs. I’ve been there for two separate problems and have been 100% satisfied both times! Med Center Therapy is the place to go for me and my entire family!

marlene jimenez

They scammed my mother by selling her shoe inserts for 300 dollars when the same ones can be found on amazon for 15 dollars. Shame on you Eric!! I can't imagine how many other patients he has taken advantage of. If you decide to have any of your family members come here, please proceed with caution. My mother is 78 and will no longer be coming here. Very shady business and would not recommend it to my worse enemy.